The Psychology of Job Interviews I.
The lie is a problematic phenomenon. It can rarely be distinguished from the truth with 100% certainty. Paula Ekman's method is one of the most helpful techniques for interview conducting, with an up to 90% accuracy rate when used by professionals, Its tremendous advantage lies in its non-invasive approach - the candidate doesn't feel like they're being interrogated. The method is based on examining facial expressions of primary emotions. It teaches us to monitor the consistency and spontaneity of individual testimonies, helping to iden- tify so called HoT spots (parts of testimonies that may be incomplete or false) and address them with appropriate follow up questioning.
Ekman's method was both popularized and mystified by the American series Lie to Me. An introduction course of Psychology in Interview I. presents methods of reading primary emotions and other non-verbal (facial expressions and gestures) and paraverbal (voice and style of answering) traits of expression. Through video tutorials we will examine behavioral analysis and expand ourability to understand other people's styles of communication. We will also look at specific questions and strategies that can be helpful for conducting an interview.
What you learn in the course
- Reading emotions from facial expressions by P. Ekman (subtle, macro and micro emotional expressions).
- Model of disguising and fabricating -how emotional and cognitive stress is displayed when lying.
- The golden rules of uncovering lies.
- Analysis of the consistency and spontaneity of the 5 communication channels (face, body, voice, style and content).
- Practice of identifying inconsistencies in communication-technique of HoT Spot observation.
- Video analysis.
- Practical exercises using the Ekman method to conduct interviews.
The course is recommended for
- Recruiters, HR specialists, chiefs and managers
On top of skills you gain
- Learning to observe even minor demonstrations of emotional and cognitive stress while interviewing a candidate.
- Improving the ability to perceive when information is being concealed or fabricated.
- Polishing the style of questioning in order to verify inconsistencies.
